Health & Safety Actions

We have put in place a comprehensive cleaning and sanitising plan for our hotels to ensure they're cleaned more frequently and with extra care. The same applies to our conference centres and restaurants. We have free hand sanitiser available in all our public spaces. All our rooms in all hotels have individual air-conditioning. Like other businesses tackling this issue, we're being guided by the Ministry of Health and continue to follow best practices.

Dining Health & Safety Procedures:

General Service Area/Waiting area
• Sanitiser available to customers on arrival to establishment
• Clean and sanitise tables and chairs (top and under) - before service and sanitise between customer groups
• Clean and sanitise high-tops and bars - between services
• Clean and sanitise post mix guns - end of each day
• Clean and sanitise keyboard, mouse, computer, screens - every hour
• Sanitise doorknobs, door handles and/or rails indoors/outdoors - before service & every 2 hours
• Clean and sanitise salt and pepper shakers and tissue holders – between services 
• Clean and sanitise floor mats - daily
• Remove any cutlery from tables - bring cutlery with meals
• Clean and sanitise general seating areas - between services
• Sweep and mop the floors - between services
• Vacuum carpet - between services
• Sanitise any menus - after they have been used by each customer
• Clean and sanitise tables and chairs - after every customer
• Sanitise pencils, pens, crayons provided to children after each use

Kitchen / Back of house
• Clean and sanitise all areas where food is being prepared – as used
• Clean and sanitise all utensils, plates – after every use
• Clean and sanitise all washing stations and sinks - every 2 hours
• Clean and sanitise any grills, cooking equipment and/or ovens - daily
• Clean aprons/uniform - daily
• Clean and sanitise all rags, or any other cleaning cloths
• Clean and sanitise walls - as needed
• Clean and sanitise floors - between services
• Empty, clean and sanitise all disposable bins - daily
• Clean and sanitise walls and other areas that are a high-touch point in walk-in refrigerators/freezers (especially handles and the door) - daily
• Clean and sanitise coffee machines - between services
• Clean and sanitise drinks fridge handles - daily
• Empty, clean & sanitise ice-makers - daily
• Ensure use of and keep stocked handwashing stations
• Refill soap dispensers - daily
• Ensure dish / glass washers are working at correct temperature - daily
• Sanitise remote controls daily (TV’s, stereo etc) and keep away from customers
• Sanitise all light switches and controls - between services

Bathroom
• Clean and sanitise inside, around and under the sink - between services
• Clean and sanitise soap dispenser/ handwash bottle - every 2 hours
• Clean and sanitise toilets (inside and outside the bowl) - between services
• Clean and sanitise toilet brush handle - between services
• Clean and sanitise taps - every 2 hours
• Clean and sanitise mirrors/toilet roll handles/doorknobs inside and outside door - between services
• Clean and sanitise the floors - between services
• Empty, clean and sanitise bins - between services

Payment
• Sanitise Eftpos Machine - between each use (unless a contactless transaction has occurred).

As per the current government guidelines we have contact tracing procedures in place at all our hotels for accommodation guests, meeting guests and restaurant guests.

We are equally committed to ensuring the health of our Jet Park team members plus families, and we regularly provide the latest guidance and information so they can keep themselves and their families safe. All operational staff at Jet Park Hotels have daily health checks.