Guest Feedback

Tell us what you think!

At Jet Park Hotel Rotorua we aim to provide a superb hotel complimented by excellent customer service so that guests leave feeling completely satisfied with their stay. 
We feel that it is very important to seek and acknowledge constructive feedback and we recognize that we will not always get it right. Giving us the opportunity to rectify our errors, and learn from the mistakes we have made is greatly appreciated.
Tell us what you think on TripAdvisor

Please feel free to use the guest comment cards in your room to review your stay with us, alternatively you may email our General Manager here >

Great Hotel!
Clean modern hotel- not 5 star but everything was clean, room was quite spacious came with a spa bath. You get complimentary continental breakfast. I really like the styling and decor of the hotel, looked very modern. It's in a great location- countdown straight across the road, food places near by. Car parking is a bit hard though as the place is quite small.  Stayed January 2016, travelled as a couple.

Good Value for Money.
Pros: Nice room , great location, clean, good wifi, great free complimentary breakfast, great service. Clean. Quiet.  Cons: Shower over bath. Limited sky channels. Great hotel. Highly recommend for Rotorua.  Stayed January 2016, travelled with family.

Would stay again...
We originally booked in to Quality Inn, Fenton via and were told from someone else that the hotel had changed. In a panic as were were supposed to fly in 24hours I emailed the hotel. They got back to me quickly and said they had the booking. Staff via email and facebook were very helpful.
The hotel itself is nice and welcoming. Staff were friendly and helpful and the hotel is close to everything. Breakfast was also included and theres plenty of choices as well. Would recommend.  Stayed January 2016, travelled with friends.

Rated by 207 guests
3.9 / 5

237 Fenton Street
Rotorua, 3010
PO Box 12065
Rotorua South,
Rotorua, 3045
phone 0800 538 466
 +64 9275 4100


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