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Services & Hotel Facilities

Whether you are travelling for leisure or business, we have created a restful and relaxing environment; with everything needed to make the journey that little bit more comfortable. With modern facilities and spacious rooms, and great caring Kiwi hospitality, a stay with us will be a highlight, not just a bed for the night.

Worried about parking?

Leave your parking worries behind and enjoy free limited overnight car parking right at the hotel.

Stay connected

We offer unlimited free WiFi to all in-house guests. The WiFi password can be found in your key-card upon check-in or please ask our friendly staff for assistance. 

Our Facilities

Swimming Pool and Spa

Our outdoor tepid pool and hot spa is located just outside the hotel lobby and is open from 7:00am – 10:00pm. Grab a wine or beer from Te Purū Café and sit back and relax after a day packed with activities.

Health & Fitness

Stay fit while travelling! Get complimentary access to well-equipped gym “Anytime Fitness”, only 5 mins drive away from the hotel. Please contact our reception team to get access key.

Open 24/7

Kids Play Area

We have something for everyone, even for our little travellers! Our dedicated indoor and outdoor kid’s play area has books, toys and games to enjoy- freeing you up to unwind after an action-packed day.

Bike Wash and Storage

An adventurer’s playground, Rotorua is known for its world class mountain biking tracks. Whether you bring your own bike or hire it out, we have our dedicated bike wash area as well as a storage space (we recommend bringing in your own chain and lock for your peace of mind). Please note that we cannot accept responsibility for damage or loss of bikes.

Pet Wash Station

We want to provide the best care for your pets. Our outdoor pet wash station will have your fur buddy clean and ready for the next day.

Located out the front of our side entrance and open 24/7.


Guest Laundry

Needing to do some washing? There are coin-operated washing machines and dryers. You may purchase washing powder from Reception and get change for the machines.

Express check-out

If you are in a rush and don’t want to wait at reception for your final bill to be produced, use our express checkout service. A credit card imprint is taken upon arrival and the final bill is sent to you by email once you have left. Another way we are creating ease for our guests!

Pet pit stop

We have provided a pet pit stop area for your dog to use while onsite. This area is located behind the pet stay rooms. Please remember to take a collection bag with you and clean up after your dog.